Creating a near real-time streaming interface for Dynamics CRM with Node.js – part 1

Welcome to a four-part series about creating a near real-time streaming interface for Microsoft Dynamics CRM using Node.js and Socket.IO. In today’s post I will present an overview of how a near real-time streaming interface can be used with Dynamics CRM, and I will discuss the solution »

System.TimeoutException when importing translations with XrmToolBox

I've been using the completely awesome XrmToolBox to import translations for a large CRM organization, but I kept running into System.TimeoutException errors like the following: System.TimeoutException: The HTTP request to 'https://XXX/XrmServices/2011/Organization.svc' has exceeded the allotted timeout of 00:02:00. The time allotted »

Using IDOL OnDemand for text analysis in Dynamics CRM - part 3

In my last post I provided a detailed walkthrough of how to perform sentiment analysis on incoming emails received in Microsoft Dynamics CRM by parsing them with HP IDOL OnDemand’s sentiment analysis API and then storing the calculated sentiment values on the email records. In today’s post, I »

Using IDOL OnDemand for text analysis in Dynamics CRM - part 2

In my last post I provided an overview of HP IDOL OnDemand and discussed a couple of things you can do with it to process and analyze data stored in a Microsoft Dynamics CRM instance. Today I'll provide a detailed walkthrough of how perform sentiment analysis on incoming emails using »

Using IDOL OnDemand for text analysis in Dynamics CRM - part 1

Inside any organization's Microsoft Dynamics CRM system, there is a wealth of raw data that can be turned into actionable intelligence if it can be effectively analyzed. This data can be found in emails, case notes, attachments and other records that are created and stored in the course of day-to-day »