Last month I wrote a post about how to create a web resource dialog "launcher" that you can embed in a CRM form (both classic and updated modes) with JavaScript and an OData query. In today's post, I will show how to do the same thing using a »
In today's post I will show how to set up a recurring process in Dynamics CRM that executes a FetchXML query to return a set of records and then starts a workflow for each of those records without requiring any external processes or tools. This is a generalized approach to »
I love Dynamics CRM dialogs. In fact, I think they are one of the best features of CRM 2011. What I don't like about dialogs is how the user has to run them when working with a entity record. On a "classic" mode form, the user has to »
In this post I will show how to send SMS messages and make automated phone calls from Dynamics CRM using Tropo, a cloud voice and SMS messaging API. Tropo is not the only player in this space, but I think it has the best set of features, and it's completely »