Predictions in Dynamics CRM with custom Azure Machine Learning integrations

Earlier this year I wrote a post that showed how to perform sentiment analysis in Dynamics CRM using Microsoft Azure Text Analytics. Azure Text Analytics makes it incredibly easy to use sentiment analysis (with English text only), but the full Azure Machine Learning offering is much more powerful. In today's »

SSIS package for moving access team templates with KingswaySoft

Last year Ben Hosking said there was no way to move access teams between Dynamics CRM organizations, so I created a tool to do that. Last month Tanguy Touzard said I should turn my console application into an XrmToolBox plugin, so I did. Soon after that Daniel Cai said I »

XrmToolBox plugin for moving access team templates

Late last year I created a console application for moving access team templates between Dynamics CRM organizations, and I described it in this blog post. Following up on that, I've created an XrmToolBox plugin to make it even easier to move access team templates (with GUIDs) between CRM organizations. I've »

Sentiment analysis in Dynamics CRM using Azure Text Analytics

Last year I created a proof-of-concept solution that showed how to integrate Dynamics CRM with HP Haven OnDemand (then called HP IDOL OnDemand) to perform sentiment analysis and index records to support "find similar" queries. While I was working through the AzureCon challenge a few weeks ago, I »

Get next case functionality for CRM Unified Service Desk

Last week I shared an approach for implementing next case functionality for Dynamics CRM so that users can get the "next" case to work from a queue just by clicking a button. In today's post I will show an easy way to add the same functionality to Unified »